Part-Time Library Assistant

Public Services · Benton, Arkansas
Department Public Services
Employment Type Part-Time
Minimum Experience Entry-level
Compensation $11.75/hour+ depending on experience

The Part-Time Library Assistant is responsible for providing outstanding customer service to library patrons from the Public Services desk.


Qualifications

High School Diploma and customer service experience preferred. The successful applicant needs to be friendly, outgoing, motivated, and committed to providing excellent service in a public library environment.


Required Knowledge, Skills, and Abilities

  • Candidate should be computer literate and willing to learn new technologies
  • Knowledge of popular reading materials, movies, and music
  • Must like working with people and be able to cooperate with all staff
  • Must possess the temperament and good judgment to effectively work with the general public and patrons, some of whom may be irate or unreasonable
  • Accuracy in clerical skills such as typing and barcode scanning
  • Position requires walking and standing for long periods. Requires light lifting and carrying of up to 40 pounds.
  • Must be able to work approximately 25 hours per week
  • Ability to work a flexible schedule, including nights (until 8:00 p.m.) and Saturdays


Responsibilities

  • Provides outstanding customer service to patrons of all ages from the Public Services desk
  • Checks materials in and out using barcode scanner and RFID system
  • Registers patrons for new library cards and enters data into system accurately and efficiently
  • Assists patrons in locating materials and provides reader’s advisory assistance
  • Continuously learns new and changing technology Familiarizes self with library policies and adheres to them
  • Familiarizes self with library policies and adheres to them
  • Monitors patron behavior and enforces library code of conduct
  • Monitors the Ask Here desk as needed
  • Answers telephone and assists patrons with renewals, lost items, and materials or services questions

Thank You

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  • Location
    Benton, Arkansas
  • Department
    Public Services
  • Employment Type
    Part-Time
  • Minimum Experience
    Entry-level
  • Compensation
    $11.75/hour+ depending on experience